When employing an offshore team, it is important that they understand your business, culture, as well as your customers and clients. It is important that they understand Australia, and the it’s culture. A great deal of this can be done through the creation of “lifestyle” videos. Create some specific vision that is relevant to your business […]
“I have been putting Mike’s tour off for some time and I am so glad I went. I was overwhelmed with the possibilities of what can be outsourced. Mike is a wealth of information, which was all very up to date with much experience behind him. It is amazing how well he shared all the […]
Necessity is the mother of invention, but the birth of an entrepreneur requires more than necessity. It requires a great dream, unwavering determination to survive, and an unquenchable thirst for improvement. From an almost empty pocket and a dream of being my own boss, I have managed to learn a lot of things about entrepreneurship […]
ODesk.com provides a platform for engaging Virtual workers – they have 9.3 million workers for 3.6M businesses. Do I need to say that slowly? 9.3M for 3.6M – this is a serious TREND. The USA is the largest user of oDesk – AUSTRALIA is the second largest user. Interesting. Freelancer.com an Australia owned company […]
I’ve had a few people ask me this. Outsourcing It is when you give all or part of a business process to a third party who run the process, giving you back the result. Most of us outsource our Accounting to an Accountant. 20 odd years ago big corporates outsourced complete processes like all their […]
It is as true for Overseas workers as it is for local employees …. Experienced people are usually not still with their previous employer for a reason. Give me a dollar for everyone I’ve started over the years who showed their true colours after about 3 months with me and I’d be a rich man. […]
At some time you have probably been connected to call centres in an area where wages are lower than you are used to. Major corporates used these cost-effective labour models for many years. The Philippines is an area that has embraced the potential. It has proven that westerners are more comfortable with the softer […]