The capacity of corporate world to think of new confusing words and acronyms never stops to amaze me. The once black and white world of outsourcing and offshoring is a good example. It used to be a simple case of “Do I” or “Don’t I”. Now, you will need to choose between BPO, KPO and […]
Tag: offshoring
Outsourcing Terminology 101: What SMEs Should Know
Introductory Video Workshop on Offshoring Business Trends and Offshoring Case Studies
Never before seen a 3 part video workshop series Ideal guide for many businesses. Whether small, large and start-ups looking to gain some insights on Offshoring. Mike showcased real offshoring case studies of successful businesses that have made offshoring part of their strategy. This is Part 1 of the video workshop series, These […]
Entrepreneurial Practicality and Strategy: How I Saved my Business from Crisis
For over 20 years of being a start-up entrepreneur, we enjoyed a constant profitable year on year growth. From a humble investment of $200, we managed to bootstrap to $30 million in revenue with 500 employees. All was well until – the Global Financial Crisis. The GFC caused 60% reduction in our market activity. […]
The Evolution Of Offshore Workers – From Robotic Followers To Thinking Team Members.
The role of the offshore worker is currently undergoing change. In fact, the entire outsourcing industry has changed over the years. Offshore workers are those who are employed overseas as an integral part of the organisation’s team. They are involved in the day to day operations and may be employed by the company itself or […]
Remote Staff – Do they Share & Grow or Wither in Isolation?
It is as true for Overseas workers as it is for local employees …. Experienced people are usually not still with their previous employer for a reason. Give me a dollar for everyone I’ve started over the years who showed their true colours after about 3 months with me and I’d be a rich man. […]
Entrepreneur Experience of Mike O’Hagan – Sharing His Key Tips for Your Offshoring Success
As an Educator, I’m seeing real results from developing teams of workers. The key is to learn how to maximise the engagement of people. And to learn the Offshoring services in the Philippines. In the past, large businesses “outsourced” to a third party provider who ran a business process. A structured systemised and repeated procedure. […]
Call Centres And Beyond – Discover Australian Business potential
At some time you have probably been connected to call centres in an area where wages are lower than you are used to. Major corporates used these cost-effective labour models for many years. The Philippines is an area that has embraced the potential. It has proven that westerners are more comfortable with the softer […]
Hire Quickly, Move On Quickly: How to Get the Best from Employees
In the Hire Quickly, Move On Quickly webinar last April 9. Mike O’Hagan shares his practical strategies. Strategies include the how to in hiring, training, managing and rewarding his employees. From posting a job ad online up to sealing a contract with the best candidate for the job. Mike shares his fast, easy and very […]
Mike O’Hagan Sharing the Secrets of Offshoring
Last March 12, 2015, Mike O’Hagan held his very first webinar. Where he discussed the ways businesses can engage people or services offshore. Included in the webinar are case studies of some businesses that have succeeded. By offshoring some of the tasks or a part of their business operations to lower cost countries such as […]