All posts by: Mike O'Hagan - Business Leader

Call Centres And Beyond – Discover Australian Business potential

At some time you have probably been connected to call centres in an area where wages are lower than you are used to. Major corporates used these cost-effective labour models for many years.   The Philippines is an area that has embraced the potential.  It has proven that westerners are more comfortable with the softer […]

Hire Quickly, Move On Quickly: How to Get the Best from Employees

In the Hire Quickly, Move On Quickly webinar last April 9. Mike O’Hagan shares his practical strategies. Strategies include the how to in hiring, training, managing and rewarding his employees. From posting a job ad online up to sealing a contract with the best candidate for the job. Mike shares his fast, easy and very […]

Trend away from Outsourcing Services but Still Using $100-a-Week Workers

ODesk.com provides a platform for engaging virtual workers. They have 9.3 million workers for 3.6M businesses. Do I need to say that slowly 9.3M for 3.6M – this is a serious TREND?  The USA is the largest user of oDesk – AUSTRALIA is the second largest user.  Interesting.   Freelancer.com, an Australian owned company, is […]

Mike O’Hagan Sharing the Secrets of Offshoring

 Last March 12, 2015, Mike O’Hagan held his very first webinar. Where he discussed the ways businesses can engage people or services offshore. Included in the webinar are case studies of some businesses that have succeeded. By offshoring some of the tasks or a part of their business operations to lower cost countries such as […]

What are All-Rounder Employees and How to Engage Them

What is an “all-rounder” employee? Most small or medium businesses start successful global sourcing by hiring all-rounder employees.  An all-rounder employee is an office worker able to complete most jobs,roles, or tasks in a typical small family company or business. This employee can answer the phone, check the mail, can respond to simple administrative e-mails, […]