I regularly receive raving comments about the people I employ. Often I’m asked, “How do you get such loyal and focussed people?” It’s really simple: we create them. In this post, I will tell you about the practical ways that I use when hiring staff. Of the 300-400 people currently working for me in my […]
Our tours are designed to help both large and small Australian Businesses to overcome the issues of outsourcing. We run a structured 3 day Business Outsourcing Tour of Manila. This is about experiencing firsthand the DIFFERENT ways you can engage people and services. It also covers how to deal with your processes when outsourcing as […]
In our ever connected world there are massive opportunities: buying, selling and now EMPLOYING anywhere in the world. Now, it’s actually easy to find well educated, highly motivated administration/office workers. Who will work for $120 a week. The challenge is how do you find, engage, transfer your knowledge, and then manage them. Those […]
As a business owner for 20 years, my business enjoyed constant profitable growth. From a $200 start-up, we bootstrapped the company to $30M with 500 staff . Then the GFC hit. The consequential ensuing mayhem caused a 30% reduction in market size across Australia. Within a few months we had serious red ink. Workers were […]
It’s actually very easy to hire staff in the Philippines with amazingly productivity, who are paid about $120 a week. These staff members are all educated in English with university degrees. But like anything, there are traps and issues. Most mistakes come from lack of understanding of the critical success factors when getting low-cost employees. […]

Entrepreneur Mike O’Hagan was featured on Bluewire Media’s “Web Marketing That Works” podcast. There, he shared stories about his early days as a budding entrepreneur. His reasons for venturing into business. The cost-efficient solutions that he discovered in the form of business process outsourcing. And why Australian businesses should be prepared to go global. Moving […]

I don’t know any small business owner who doesn’t wish he had a clone – someone to do all the admin stuff that ties up their time – while they got on with managing and growing their company. Medical science isn’t there yet but what if I told you it was possible to do the […]