Tag: outsourcing

The Evolution Of Offshore Workers – From Robotic Followers To Thinking Team Members.

The role of the offshore worker is currently undergoing change. In fact, the entire outsourcing industry has changed over the years. Offshore workers are those who are employed overseas as an integral part of the organisation’s team. They are involved in the day to day operations and may be employed by the company itself or […]

Remote Staff – Do they Share & Grow or Wither in Isolation?

It is as true for Overseas workers as it is for local employees …. Experienced people are usually not still with their previous employer for a reason.   Give me a dollar for everyone I’ve started over the years who showed their true colours after about 3 months with me and I’d be a rich man. […]

Entrepreneur Experience of Mike O’Hagan – Sharing His Key Tips for Your Offshoring Success

As an Educator, I’m seeing real results from developing teams of workers. The key is to learn how to maximise the engagement of people. And to learn the Offshoring services in the Philippines. In the past, large businesses “outsourced” to a third party provider who ran a business process. A structured systemised and repeated procedure. […]

Call Centres And Beyond – Discover Australian Business potential

At some time you have probably been connected to call centres in an area where wages are lower than you are used to. Major corporates used these cost-effective labour models for many years.   The Philippines is an area that has embraced the potential.  It has proven that westerners are more comfortable with the softer […]

Trend away from Outsourcing Services but Still Using $100-a-Week Workers

ODesk.com provides a platform for engaging virtual workers. They have 9.3 million workers for 3.6M businesses. Do I need to say that slowly 9.3M for 3.6M – this is a serious TREND?  The USA is the largest user of oDesk – AUSTRALIA is the second largest user.  Interesting.   Freelancer.com, an Australian owned company, is […]

What are All-Rounder Employees and How to Engage Them

What is an “all-rounder” employee? Most small or medium businesses start successful global sourcing by hiring all-rounder employees.  An all-rounder employee is an office worker able to complete most jobs,roles, or tasks in a typical small family company or business. This employee can answer the phone, check the mail, can respond to simple administrative e-mails, […]

Cracking the Offshoring Nut, Offshoring History and the Offshoring Process

In our ever connected world there are massive opportunities: buying, selling and now EMPLOYING anywhere in the world.   Now, it’s actually easy to find well educated, highly motivated administration/office workers. Who will work for $120 a week. The challenge is how do you find, engage, transfer your knowledge, and then manage them.   Those […]

Never Give up: How I Saved My Business Through Offshor

As a business owner for 20 years, my business enjoyed constant profitable growth. From a $200 start-up, we bootstrapped the company to $30M with 500 staff . Then the GFC hit. The consequential ensuing mayhem caused a 30% reduction in market size across Australia. Within a few months we had serious red ink. Workers were […]

From BPO Business Process Outsourcing to Specialised Services

To appreciate this discussion, you need to understand that in the Philippines, larger corporate or BPO Business Process Outsourcing employers typically pay their administration workers with a university degree $45AUD a week. That’s $1.13AUD an hour. Away from these larger employers, wages are even lower. The scary part is that they are often better educated than […]