Tag: outsourcing

The Evolution Of Offshore Workers – From Robotic Followers To Thinking Team Members.

The role of the offshore worker is currently undergoing change.  In fact, the entire outsourcing industry has changed dramatically over the years. Offshore workers are those who are employed overseas as an integral part of the organisation’s team.  They are involved in the day to day operations and may be employed by the company itself […]

Overseas Workers – Do they Share & Grow or Wither in Isolation?

It is as true for Overseas workers as it is for local employees …. Experienced people are usually not still with their previous employer for a reason.   Give me a dollar for everyone I’ve started over the years who showed their true colours after about 3 months with me and I’d be a rich man. […]

Offshoring Success – Experienced Entrepreneur, Mike O’Hagan, Shares Key Tips

In my role as an Educator, I’m seeing real results from developing teams of workers by teaching how to maximise the engagement of people and Offshoring services in the Philippines, Historically large businesses “outsourced” to a third party provider who ran a business process – a structured systemised and repeated procedure.  Without the scale of […]

Call Centres And Beyond – Discover Australian Business potential

At some time you have probably been connected to call centres in an area where wages are considerably lower than you are accustomed to in Australia, USA, UK or other developed nations.  These cost-effective labour models have been utilised by the major corporates over a number of years. The Philippines is an area that has […]

The Trend Away from Outsourcing but Still Using $100-a-Week Workers

  ODesk.com provides a platform for engaging virtual workers – they have 9.3 million workers for 3.6M businesses. Do I need to say that slowly 9.3M for 3.6M – this is a serious TREND?  The USA is the largest user of oDesk – AUSTRALIA is the second largest user.  Interesting. Freelancer.com, an Australian owned company, […]

What are All-Rounder Employees and How to Engage Them

What is an “all-rounder” employee? Most small or medium businesses start successful global sourcing by hiring all-rounder employees.  An all-rounder employee is an office worker able to complete most jobs,roles, or tasks in a typical small family company or business. This employee can answer the phone, check the mail, can respond to simple administrative e-mails, […]

Never Give up: How I Saved My Business Through Offshoring

As a business owner for 20 years, my business enjoyed constant profitable growth. From a $200 start-up, we bootstrapped the company to $30M with 500 staff . Then the GFC hit. The consequential ensuing mayhem caused a 30% reduction in market size across Australia. Within a few months we had serious red ink.   Workers were […]

The Changing World Of Employment: What’s Next?

To appreciate this discussion, you need to understand that in the Philippines, larger corporate employers typically pay their administration workers with a university degree $45AUD a week. That’s $1.13AUD an hour. Away from these larger employers, wages are even lower. The scary part is that they are often better educated than their counterparts in the […]